FAQ

• Where is the store based?

Dallas, TX

• What is this store's return and exchange policy?

Refunds: 
NO REFUNDS UNLESS IT WAS A MISTAKE ON OUR PART (THE SELLER) and in that case ONLY STORE CREDIT!

Returns: 
You may return an item (Within 3 days of receiving the item) and receive full in store credit ONLY if the item hasn't been worn and there are no signs of wear or damage to the item (spots, dirt, smell, etc.) 
You will not receive full in store credit if there are issue with an item that are caused by you the customer.

Exchanges: 
Only for items that are in stock and must be within 3 days of receiving the item.

• Do you accept orders placed outside of the US?

We sure do!

• How long will it take to receive my order?

All Orders have a 1-5 day processing time (except preorder items) not including weekends and holidays.

Preorder Items: 1-10 day processing time

***Usually the processing turnover is 24 hours***

All packages are shipped using USPS Priority Mail

US: 1-3 days after shipped.

International: 6 - 10 days after shipped.

• How much is shipping?

We have now switched to flat rate shipping!!!

United States & United States Territories; $6

International: $22

• Are the sizes true to size?

Yes they are! Unless stated otherwise.